Linking Accounts

Open Accounts from the left sidebar to connect the social profiles and Pages that Overlap can publish to.

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Connect an account

1. Open Accounts from the left sidebar.
2. Select the platform across the top of the page.
3. Choose Connect.
4. Allow the connection window if your browser asks about pop-ups.
5. Sign in on the social network’s own authorization page.
6. Select the profile, Page, company, or channel you want to use, when prompted.
7. Approve every requested publishing permission.
8. Return to Overlap and confirm the account appears with a Connected status.

Overlap opens authorization in a separate window. If nothing happens after choosing Connect, allow pop-ups for Overlap and try again.

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Choose your platform

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Connect another account on the same platform

Select the platform, then choose Connect beneath the existing accounts. If authorization keeps selecting the account already connected, sign out of that social network in another browser tab or use a private window before trying again. Your plan controls how many accounts can be connected per platform. The Accounts page shows a warning when you are approaching or have reached the limit.

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Invite the account owner

Use Invite platform owner when the account owner needs to authorize the connection themselves.

1. Select the platform on the Accounts page.
2. Choose Invite platform owner.
3. Add a private label so your team recognizes the invitation.
4. Choose an expiration time and create the link.
5. Send the link directly to the account owner.

The owner signs in to the social network and approves the connection without sharing credentials with you. Anyone who has an unexpired invitation link can connect an account to your workspace, so share it only with the intended owner.

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Relink an account

An account that needs renewed authorization shows Needs Relink. Choose Relink, complete any platform security prompts, and approve all requested permissions. Some networks expire access periodically; password, role, or security changes can also require a relink. For causes, recovery steps, and checks for scheduled posts, see Social Account Unlinked.

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Unlink an account

Open the account’s Actions menu and choose Unlink Account. Existing posts remain on the social network, but future scheduled posts cannot publish to that account until it is connected again.